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Privacy Policy

Last Updated: 15 June 2026

NovaBridge Consults ("we", "our", or "us") is committed to protecting the privacy and confidentiality of the personal and business information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or engage our services.
 

By using our website or providing information to us, you acknowledge that your information may be handled in accordance with this Privacy Policy and applicable privacy laws.

1. Who We Are

NovaBridge Consults provides accounting, bookkeeping, payroll, taxation support, financial reporting and related accounting support services to Australian businesses and accounting firms.

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Our website is designed to provide information about our services and enable prospective and existing clients to contact us.

2. Information We Collect

We may collect information that you voluntarily provide to us, including:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Job title

  • Company or business name

Business Information

  • Business details submitted through enquiries

  • Service requirements

  • Accounting and bookkeeping requirements

  • Information shared during consultations

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Website usage statistics

  • Pages visited

  • Date and time of visits

This information helps us understand website usage and maintain and improve our website.

3. How We Use Your Information

We may use your information to:
 

  • Respond to enquiries and requests

  • Provide accounting and business support services

  • Communicate with prospective and existing clients

  • Improve our website and services

  • Maintain business records

  • Comply with legal and regulatory obligations

  • Protect against fraud, unauthorized access, and misuse
     

We will only use your information for legitimate business purposes.

4. Sharing of Information

NovaBridge Consults does not sell, rent, or trade personal information to third parties.

We may share information with trusted service providers where necessary to:

  • Host and maintain our website

  • Manage business communications

  • Deliver requested services

  • Support our business operations

  • Meet legal and regulatory obligations

Any third-party service providers are expected to maintain appropriate security and confidentiality standards when handling information on our behalf.

5. International Data Processing

NovaBridge Consults operates with team members located in India while supporting clients and businesses in Australia.
 

Information provided to us may be processed, stored, or accessed by authorised personnel located in India and Australia for the purpose of delivering our services and supporting our business operations.
 

We take reasonable measures to ensure that information is handled securely regardless of where it is processed.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect information against:

  • Unauthorized access

  • Disclosure

  • Alteration

  • Loss

  • Misuse
     

While we strive to protect all information, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain information only for as long as reasonably necessary to:

  • Provide services

  • Meet contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Maintain appropriate business records

When information is no longer required and there is no legal or business reason to retain it, we take reasonable steps to securely delete or destroy it.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Understand visitor behaviour

  • Analyse website performance

  • Enhance user experience

Cookies do not typically identify individual users directly.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

9. Third-Party Websites

Our website may contain links to third-party websites.

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We are not responsible for the privacy practices, security, or content of external websites. Users should review the privacy policies of those websites separately.

10. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of information where legally permitted

  • Withdraw consent where applicable

  • Request clarification regarding how your information is collected or used

Some requests may be subject to legal or other applicable limitations.

To exercise these rights, please contact us using the details provided below.

11. Privacy Complaints

If you have a concern or complaint about how we have handled your personal information, please contact us at info@novabridgeconsults.com.
 

We will review your concern and aim to respond within a reasonable timeframe.
 

If you are not satisfied with our response, or if your concern remains unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) for further information about making a privacy complaint.

12. Children's Privacy

Our website and services are intended for businesses and professional users.

We do not knowingly collect personal information from individuals under the age of 18.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Legal and regulatory requirements

  • Business operations

  • Website functionality

  • Services offered

Any updates will be posted on this page with the revised Last Updated date.

14. Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or how your information is handled, please contact us:
 

NovaBridge Consults
Email: info@novabridgeconsults.com
Website: www.novabridgeconsults.com

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